Monday, November 2, 2009

dilemma in our job.. or is just a mindset??

finish my haircut and ready to go n collect my graduation gown today when suddenly an sms pop out. What a surprise.. its my 1st customer wife.. both of them bought saving plan from me a yr back..

the sms was quite sweet.. it reads "hi alan, r u still in this line? still remember we discuss the medical plan last time, can we arrange to meet up?

i immediately gave her a call.. well, ever since i closed them, i always want to maintain a close relationship with them bcuz they r my 1st customer in this industry.. the very first to help kick start my career in this industry and they bought a whoppy 7k API. Not bad for a first case but than how time fly man.. nowadays 7k API in our agency is like so so only.. i think so lah.. sometime when we happen to b together in office, u ask ard, ohh.. this month uh, abt 15k, 20k, 19k. wa laoz ehz.. is this good or bad uh.. increase stress = less hair.. hahahaha

anyway.. continue from where i stop.. she still remember me studying.. whoo.. so i told her ohh i graduated already, convo this sat.. she congrats me n we talk for awhile.. so she ask me whether i still in this line cuz maybe bcuz of my studies i pass all my customer to my colleague.. so i say no.. thn she ask me abt the medical plan.. definitely i remember man.. n thn she drop the bad news..

i juz finish a minor operation.. so i guess the plan wont b able to cover me for tt part right.. i was shock.. 1 yr ago she look so healthy to me n thn... i was quite taken back when she break the news to me.. n i immediately apologize for not follwing up with her closely on the medical plan when i closed her on saving plan.. K stop here for awhile, side track..

the truth is.. all these while i been trying to meet up 2nd time, to close them PruShield n Extra but her husband, who is the 1 i canvass, keep postponing the appointment, n always seems not want to meet me when we talk over the phone.. so in e end i decided to juz maintain a customer-agent relationship wch is quite a sad ending lah.. sad ya.. sigh.. n tt time when i closed them. his wife told me tt she want to cancel her life plan in malaysia bcuz the company send her a letter to inform them that their company is closing down, so have to cancel all plan n return all $$ to their customer.. so add to my worries tt she might not have a life plan.. cuz she also told me tt they planning to start a family soon...

now back to tt.. i apologize n she quickly assure me is not my fault, cuz she know tt i been trying to meet up with them but her husband is always busy n also bcuz they are planning for their financial for family set-up.. so after tt we proceed to meet up tmr during her lunch break...

now after writting so long.. come to the link to my topic.. if i choose to or insist to meet up, not through the husband but the wife, maybe this operation might be able to claim, n our relationship will be better wch is what i always want to with all my client.. but if i contact through his wife without informing him, he might get the wrong idea or who knows, piss off with me bcuz he been giving me reason not to meet up, or rather excuses.. sigh..

sometime we, FC really want to help our friends, loved one, client.. i believe our agency is not those who will want to squeeze our potential client saving, or bluff them into buying something they dont need or benefit.. we mainly juz want to give them our professional point of view in protecting themselve or having a comfortable sum to retirement.. but they always 距我们千里之外.. sigh.. n when we dont push them, something happen to them.. when when we push them, they use friendship n threaten..

so to push or not to push.. mindset..

--pen off--